Frequently Asked
DELIVERY
How Many Days Does It Take To Ship?
It will take 2-3 days for all consignment & resale items.
For boutique items, it will be dependent on the listed TAT given in the listing description.
How Do I Track My Order?
Once your order ships, you’ll receive an email with a tracking number. Simply click the link to see your package’s progress.
Do You Offer Local Pickup?
Yes! If you’re in the area, select “Local Pickup” at checkout, and we’ll notify you when your order is ready.
Adrian, MI or Montpelier, OH pickup only.
What Should I Do If My Order Hasn't Arrived?
If your order hasn’t arrived within the estimated delivery time, please reach out to us with your order number. We’ll help track it down!
SHIPPING
Do You Offer Free Shipping?
No, at this time, no. Shipping is the responsibility of the buyer.
Can I Combine Shipping for Multiple Items?
Yes! We automatically combine shipping on multiple items purchased in a single transaction to save you money.
RETURNS
What is Your Return Policy?
Due to the nature of purchasing a pre-loved item, all sales are final. Please be sure to carefully review the item descriptions and photos before purchasing.
Do You Accept Returns for Store Credit?
At this time, we do not offer store credit for returned items.
Are there any exceptions to the no-return policy?
Exceptions may be made in rare cases of significant damage or errors in the listing. Please reach out within 3 days of receiving your order to discuss your situation.